Delivery & collection

Getting your order to you

Nationwide delivery and free Click & Collect from our shop in Oxton Village. Every order is carefully packed to help your beer, wine, spirits and gifts arrive safely.

UK delivery

We offer nationwide delivery on eligible products. Available delivery services and charges are shown at checkout before payment.

Free delivery
Orders over £50
Estimated delivery
Around 2–4 business days
Delivery area
Eligible UK addresses
Delivery charge
Calculated at checkout

Some products may not be available for postal delivery because of their size, weight, packaging requirements or legal restrictions.

Click & Collect

Order online and collect from Homebrew Bottleshop Oxton.

Homebrew Bottleshop Oxton
3a Claughton Firs
Oxton, Birkenhead
Wirral
CH43 5TG

Please wait until you receive confirmation that your order is ready before travelling to collect it.

Contact us

Age verification

You must be aged 18 or over to purchase alcohol or tobacco products. Valid photographic identification may be requested when your order is delivered or collected. Challenge 25 applies.

Delivery help

Answers to common questions about delivery, damaged orders and address changes.

My order has arrived damaged

Please contact us as soon as possible and include your order number, photographs of the damaged items and photographs of the packaging. We will review the issue and arrange a suitable replacement, refund or other solution where appropriate.

Use the contact form
An item is missing from my order

Contact us with your order number and details of the missing item so we can investigate.

Use the contact form
I entered the wrong delivery address

Contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or dispatched.

Customers are responsible for providing a complete and accurate delivery address at checkout.

Use the contact form
Where is my order?

Most orders arrive within approximately 2–4 business days. Delivery estimates may be affected by courier delays, stock availability, bank holidays, severe weather or unusually busy periods.

Can every product be delivered?

Some items may be unavailable for postal delivery because of their size, weight, packaging requirements or legal restrictions. Available delivery methods will be shown at checkout.

Need more help?

Still need help with your order?

Use our contact form and include your order number so we can help you as quickly as possible.

Contact us

You may find your answer here

Quick information about delivery, collection, returns and contacting us.

Returns & refunds Read our returns and refund policy. FAQs Find quick answers to common questions about shopping with us. Contact us Get help with an order, product, collection or event.